• Handmade with love on the Swabian Alb
  • Custom-made products
  • Oeko-Tex certified products
  • 07382 23 20 10 (8 - 16 Uhr)
  • info@biona.de
  • Handmade with love on the Swabian Alb
  • Custom-made products
  • Oeko-Tex certified products
  • 07382 23 20 10 (8 - 16 Uhr)
  • info@biona.de

Packing and shipping costs

Ordered goods will be delivered by DHL directly to your home. 

Delivery within Germany:

You pay a flat shipping fee (including transport insurance) of

- 6.90 € up to 21.00 € value of goods

- 8.50 € up to 199.99 € value of goods

- 13.90 € up to 449.99 € value of goods

- 17.90 € from 450.00 € value of goods

Exceptions can be special orders. Shipping in a used box is €1 cheaper in each case.

When using a parcel label created by Biona GmbH, the return costs will be offset against the inbound costs. Return shipments of parcels outside Germany must be sent back by yourself.

Delivery to Switzerland & Liechtenstein:

Shipping costs (incl. transport insurance and excl. VAT) of

- 29.41 € up to 300.00 € value of goods

- 57.98 € up to 599.99 € value of goods

- 86.56 € from 600.00 € value of goods

Delivery to EU foreign countries:

Shipping costs flat rate (incl. transport insurance) from

- 16.72 € up to 100.00 € value of goods

- 19.24 € to 249.99 € value of goods

- 33.45 € to 599.99 € value of goods

- 49.50 € from 600.00 € value of goods

For deliveries outside of Germany, additional costs may be incurred for import into a third country (customs duties, possible customs fees and import sales taxes). These other costs have to be paid by the customer.

Delivery to EU countries outside Germany/Switzerland/Liechtenstein: Shipping costs increase to the current DHL charges for this country in the weight class.  

In case of cash on delivery, a cash on delivery fee of € 8.90 will be charged; cash on delivery only possible for deliveries within Germany. If you specify a different delivery address, cash on delivery is unfortunately not possible.

Payment

The payment of the goods is optional:

  • When paying cash on delivery, the invoice amount plus cash on delivery fee must be handed over to the delivery person in cash.
  • by cash in advance
  • In case of bank transfer from abroad ALL bank charges are to be paid by the customer. The shipment will be made only after complete receipt of payment.
  • by SOFORT bank transfer
  • via PAYPAL+ (via PAYPAL you can pay either with your Paypal account, direct debit or your credit card)
  • by invoice (Only possible for regular customers. Bank details: Biona GmbH,Volksbank Münsingen eG, BLZ 640 913 00, Kto.: 64 172 007, IBAN: DE 92640913000064172007, Bic-Code: GENODES1MUN)