Consumer's right of withdrawal

Within 14 days after receipt of the goods the purchase contract can be revoked. For this purpose, the goods must be returned to the address below with the note "return". The indication of reasons is not necessary. The right of withdrawal is exercised by sending the received goods within the time limit. Excluded from the right of revocation are goods that we have custom-made for you. In case of a deterioration of the goods, compensation can be demanded.the goods, especially hygiene articles such as mattress covers or encasings, must be unused and packed again in protective foil!for a parcel label, please call us or mail us briefly, we will send you the parcel label by email.carriage forward shipments will not be accepted!the shipping costs for the return shipment is to be paid by the buyer. When using a parcel label created by Biona GmbH, the return costs will be offset against the shipping costs (7,50 €). Returns of parcels outside Germany must be sent back by the buyer himself.